Re: Trying to change debit card

donwalter · ‎12-10-2023

Please I want to change my card details for payments

XRaySpeX · ‎12-10-2023

@donwalter : When you next buy a pack it will ask you for your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

James_B · ‎12-10-2023

Hi @donwalter,

Welcome to the EE Community. 🙂

Is this for a pay as you go or pay monthly account?

James

donwalter · ‎12-10-2023

Yes please

James_B · ‎12-10-2023

Hi @donwalter,

Are you trying to update a card you use for pay as you go top ups or a direct debit for a pay monthly account?

James

donwalter · ‎12-10-2023

Yes I want remove the card I used for pay as you go

James_B · ‎12-10-2023

Hi @donwalter,

Have you tried managing your payment card in the My EE app?

James

XRaySpeX · ‎12-10-2023

@donwalter : When you next buy a pack it will ask you for your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Denny2211 · ‎24-10-2023

Pay monthly

XRaySpeX · ‎24-10-2023

@Denny2211 : You've come to the wrong place. The above advice was for PAYG. I should post your query in the Contracts & Billing forum.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

SC007 · ‎02-01-2024

Monthly account