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Re: Mobile data and messaging not working

ZK124
Visitor

‎18-07-2024 07:10 AM

I bought data and only credit works wen I bought a top up card how do I fix this 

0 Helpful
2 REPLIES 2
Katie_B
EE Community Support Team

‎18-07-2024 07:35 AM

Hello @ZK124. 

Thanks for coming here. 

Are you looking to purchase a pack with the amount you topped up?

Katie

XRaySpeX
EE Community Star
EE Community Star

‎18-07-2024 08:46 AM

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP