I took new Sim of £10 ,how to activate the pack

[redbull900]

why do you make it so difficult to activate packs after topping up. i am thinking twice about joining you now. dont know what else is designed to make it anti consumer friendly.

[Linzi_H · Accepted solution]

Hi @redbull900 

Thanks for coming to the community. 

Activating a new Pack should be simple and straightforward. 

You can add a new Pack through the EE app, or your main online account.

If the Pack you want is already in place and you want it to start immediately, just text NOW to 150 after topping up. 

Check out Get Help by Texting 150 on the Pay As You Go page, it has some really handy tips.

Linzi 😊