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Re: Haven't received £5 free credit

Zack2006
Visitor

‎07-09-2025 02:58 PM

I have received a text from EE saying If I top up £5 I will receive £5 free credit how do I get the £5 free credit added on to my account 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎07-09-2025 09:41 PM

@Zack2006 : By topping-up.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Debbie_G
EE Community Support Team

‎08-09-2025 10:15 AM

Hi @Zack2006.

Welcome to the Community.

Have you topped up by £5.00? If so, have you received a text to let you know the free credit would be added?

Debbie