Re: Error code 10

Sclarkmonks · ‎25-03-2024

I got a text from ee saying text ROAMEU to 150. It is coming up error 10. My wife is with 02 got a message saying enjoy your holiday and enjoy the same coverage as home. Vodafone was never an issue either.

XRaySpeX · ‎25-03-2024

@Sclarkmonks : I think you misread it. You would have received a Welcome msg upon arrival in EU inviting you to text either ROAMEU1D to 150 for £2.50 / day or ROAMEU7D to 150 for £10 / week roaming charges so that you may use your pack there.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

James_B · ‎25-03-2024

Hi @Sclarkmonks,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to activate roaming on your account if you chat with them via the help tab of the EE app.

James

XRaySpeX · ‎25-03-2024

@Sclarkmonks : I think you misread it. You would have received a Welcome msg upon arrival in EU inviting you to text either ROAMEU1D to 150 for £2.50 / day or ROAMEU7D to 150 for £10 / week roaming charges so that you may use your pack there.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)