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RECOVERY OF CLOSED ACCOUNT AND PHONE NUMBER

EKENEODUM
Visitor

‎02-10-2024 03:43 PM

I  have a pay as you go number i have used for over 5 years. I travelled out of the UK for a year and when i tried to access my account through the app, it stated that the account is closed. I want the account reopened and my phone number retained. How do i go about this? Thanks 

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11 REPLIES 11
Micky19
Visitor
In response to Peter_W

‎18-04-2025 01:30 PM

My account has been closed and I didn’t receive any text or emails warning for the closure of the account 

now I need the number back but seems impossible at this point 

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XRaySpeX
EE Community Star
EE Community Star

‎18-04-2025 02:37 PM

@Micky19 : When did you last use that no.? When did you previously make a chargeable action?

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