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Community Activity
Roaming All Rounder (pre Aug 24)
Today I have received the following test message from EE:Hi from EE. Weve recently made some changes to our Roaming Inclusive Extras. You can select either EU roaming or our new Zone 1 option which covers 33 popular destinations. For now we'll apply ...
Resolved! Roaming Inclusive Extra Changed Mid-Contract – What Are My Options?
Hi all,I’m really hoping someone can help or offer advice here because I’ve been left in an absolutely awful position by EE.When I renewed my contract, one of the main reasons I stuck with EE was because of the Roam Abroad Pass included as an Inclusi...
Mobile data
Good morning EE,I just moved my phone no with EE and I keep calling the customer service because I have issue using my mobile data outside, WhatsApp is not working as before, I can not send voice messages, or pictures and receive them. Another app is...
Resolved! £10 mobile plan but being charged £12.50 ??
I moved from BT to EE recently. I took out a £10 mobile plan and for the first month I paid £10 only. The bill for December has come through and it is for £12.51 and it says it comprises of £10 plus £2.50 +1p account charge. I only moved over m...
Remote buttons stopped working
The remote buttons on have suddenly stopped working..we are now stuck on one channel. Batteries etc checked. Any advice please? Thks.
Online upgrade
My husband and I are both due to upgrade and I've been looking on our accounts at the current deals. I'm currently on Essentials 125 and he is on Essentials 25. Can anyone please tell me why his new deals are far more expensive than mine and, if we g...
Cancelling and reinstating
I have recently started the switch from EE to virgin but I've changed my mind. Can I stop this online or do I have to call EE?
Apply to have a mobile phone mast installed
Hi, Wanting to find out how a small business would go about appyling to have a phone mast installed on private land?
Cannot find where my plan says unlimited uncapped data
Can anyone please tell me where I can find the specific detail of my plan that says unlimited uncapped data.
Refund
I was billed twice for upfront cost on a phone that I failed at getting its been nearly 2 weeks now I will leave my number for you to sort this out because it's ridiculous and it's the fact it is £60 of my money that you owe your quick enough to tak...
