Pre paid card

[Kev66]

Hi there, I was wondering if any else has received their pre paid card, but when you click show card details, it just comes up as "request unsuccessful"

[James_B]

Hi @Kev66,

Are you still seeing the same issue this morning?

James

[Kev66]

Yep, I'm still having the same problem. 

[James_B · Accepted solution]

Hi @Kev66,

Please can you try clearing your web browser's cookies and cache and let me know if that resolves the issue?

Thanks

James

[Kev66]

I'm just about to start work so will try this later on 

[James_B]

No problem @Kev66

Please let us know how you get on.

James

[Kev66]

Currently stuck on the train so managed to give this a try and it now works. Thank you so much for your help 

[James_B]

That's great news @Kev66 🙂

Thanks for letting me know.

James