Payments

[Lollo83]

buongiorno, devo parlare assolutamente con qualcuno perché mi stanno addebitando più soldi mensilmente. Mi hanno già addebitato questo mese 30 £ per il telefonino. Adesso mi stanno chiedendo altri soldi per il cellulare e il Wi-Fi che me l’hanno tolti nel mese scorso. Soldi in più mi han detto che questo mese non mi toglievano nulla, a parte il telefono quindi questi 76 Pound da dove arrivano

[XRaySpeX]

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@Lollo83 wrote:
I didn't cancel anything, who canceled my Wi-Fi contract I didn't do anything. What are we saying? I only said that I already paid this month that I received the message that on the 26th they had to take away some money from me in January but I already paid January last month and this month I paid the phone installment on January 17th three days ago that said
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[Leanne_T · Accepted solution]

Morning @Lollo83 

Thanks for coming back to us. 

If you would like to discuss your account and payments, please get in touch with our mobile guides and they can check the account for you to see why you have received this message if you have already made the payment in January. 

For ways to get in touch with the team, please see our Contact Us page. 

Leanne.