Payment Issue

[Aled8]

I've tried to change my account details as my cars has expired. I can get as far as putting in the details of the new card, and it then takes me to additional authorisation part which is then blocked and says contact site manager. I've tried it with three different cards with three banks. 

Any advice.

I just want to change bank details and have the same package I had before.... Not asking for much, I just want to pay £9 for the package 

[Schockwave · Accepted solution]

Hello @Aled8 ,

Welcome to the community,

You can also try here to pay:

https://ee.co.uk/bills-payments/mobile/fast-payment-payg

Otherwise I would suggest ringing customer service to see if they can change it for you.