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Contact list fault

I have recently moved from BT to EE broadband including home phone.  The landline will no longer ring when people on my contact list call me.  The phone lights up and if I see it I can answer but the phone doesn’t ring.  Any help welcome.

Resolved! Are my speeds being capped or reduced for some reason?

In recent months, I've noticed that my EE speeds are being capped or inexplicably reduced. I suspected this was the case because I've never gotten a speed test to go over 150-200 Mbps for months. It's hardly unusable, but still somewhat annoying, con...

Where has all my pack data gone?

I've had a pay as you go pack for several years, with lots of 'Boosts' totaling several gigs of data. Today, it all seems to have disappeared? Is anyone else experiencing this? I still have multiple 10 minute talk boosts, but it's the data I really n...

Terrestrial HD channels

For some unknown reason since the last update, which I think was just a guide, I cannot get BBC One BBC Two, ITV or Channel 4 and 5HD at all yes I have  but nothing has changed and my settle since the last update they’ve now dissipated. I don’t know ...

Lee14801 by • Established Contributor
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Live chat

where’s the live chat gone from the account when you go contact us it only gives me “call us” can someone explain to where it’s gone all of sudden as I need to speak to someone. 

Calls from NZ to UK can't be made.

I'm on holiday in New Zealand and need to call my UK bank from my UK EE number. When I call any UK number I get an automated message saying "You can't make call right now as you've put a call bar on, you'll need to switch this off." I'm on a monthly ...

Pensions

HiI'm a previous employee (2010-2014). Would someone be able to contact me regarding my pension plan please?Many thanksKatheine

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