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PACK15 not activating

RasaU
Explorer

Hello, i have put a new EE sim card and topped up wit 15£. i keep texting pack15 from yesterday 14pm - its still not activating. HELP!!

 

 

1 SOLUTION

Accepted Solutions
Gareth43
Problem solver
Problem solver

If the texts system is not working to activate the pack then next best option would be to ring 150 and activate it that way. Thankyou 

G Alston
iPhone 16 Pro Max

View solution in original post

7 REPLIES 7
Gareth43
Problem solver
Problem solver

If the texts system is not working to activate the pack then next best option would be to ring 150 and activate it that way. Thankyou 

G Alston
iPhone 16 Pro Max

there is no text at all.

the second i called to 150 text message came through as pack15 was activated. Gareth43 - thank you  for help! 🙂

I have topup of 15£ but my pack15 is not activating please help

Hajra1
Explorer

Please activate my package for pack15

James_B
EE Community Manager
EE Community Manager

Welcome to the EE Community @Hajra1 🙂

Have you tried texting NOW to 150?

James

XRaySpeX
EE Community Star
EE Community Star

@Hajra1 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

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