Not letting me Pay
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05-01-2023 07:35 PM
Hello
1. Website is showing an error every time I try to pay for a add on using my credit on my account
2.When I try to buy an add on using my actual card, on the second stage "Entering Card details" when I try to click next it just sends me to the top of the page so I cannot progress. Everything is filled out correctly and there is no red warning signs, It just takes me up to the top of the page each time I click "Next".
I am traveling and would like to get the add on before my flight.
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Accepted Solutions
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05-01-2023 08:25 PM
@Ayo7 : 1st top-up using Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.
Then buy the add-on from the credit.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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05-01-2023 08:25 PM
@Ayo7 : 1st top-up using Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.
Then buy the add-on from the credit.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
