Account holder

[Nabil12]

Hi,

I started using this number since 22/12/22.

I am trying to set up the account, but every time as put the number, it says I am not the account holder.

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

[Katie_B · Accepted solution]

Good morning @Nabil12. 

Welcome to the community. 

Our customer care team will be able to change your settings so you are able to gain full access to your My EE. 

Just give us a call on 150.

Katie