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No mobile data after ordering new pack on new sim

Daniellemc11
Visitor

‎16-07-2022 03:39 PM

I just bought a new EE sim card and topped up the £15 card with 15 GB data and unlimited calls and texts but my mobile data isnt working. 

Showing as on on my phone and everything lo0ks turned on or set up so not sure whats happening. Anyone any idea?

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎16-07-2022 03:49 PM

@Daniellemc11 : Can you make calls & texts?

 

What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP