New to ee

[Tonygriff]

Hi just joined ee today so need help big time. I've just purchased a 5g data sim card to try in my router down my caravan. Do I need to top up first on my phone and then can I take the sim out and put in my router 

 Thanks in advance. Tony

[Leanne_T]

Afternoon @Tonygriff

Thanks for coming here 🙂

You can find ways to top up in our How do I make payments and top up, Help page. Or, you can use the fast top up online. 

Once the account has credit, you can purchase a pack or data add-on to use data 🙂

Leanne.

[Tonygriff]

So can I then use the sim in my router 

[Leanne_T]

Hi @Tonygriff

Yes, if this is unlocked or an EE router 🙂

Leanne.

[Tonygriff]

Yup it's an unlocked router. Thanks. As I said earlier post I'm all new to this...do I just put sim in router and its good to go or do I need to download or put any other info in. Thanks

[Leanne_T]

You won't need to download anything to use the SIM @Tonygriff

Please top up and then insert the SIM card once you connect a device to the router you will have the option to purchase a data add-on, if you have not already selected a pack when you purchased the SIM card.

Leanne. 

[Tonygriff]

Brill. Thanks for your help Leanne.

[Leanne_T]

No problem at all @Tonygriff

Have a lovely day 🙂

Leanne.

[XRaySpeX]

I don't think there is a 5G SIM for PAYG.

[Leanne_T]

Hi @Tonygriff

If the SIM card is on a pay monthly contract, you won't need to top up or add any data, this will work for you as soon as this is installed in the router. 

Thanks. 

Leanne.