08-06-2022 10:24 PM
My son lost his sim card i have the number and his device can it be replaced with same number
08-06-2022 10:29 PM
You need to call CS to report the loss & they will block it & send you a replacement SIM.
09-06-2022 07:42 AM
Morning @Sarahgod3
Thanks for coming to the community.
To report the lost SIM card, please call us on 07953 966 250, our Mobile Care team will block the SIM card and send you a replacement with the same number.
Please see our What should I do if my phone is lost or stolen? Help page for more details.
Leanne