10-04-2024 03:14 PM
Please help. I paid £5 pound top up and am on 4 GB of data but I can never use the internet on mobile data I can only use the phone call. On safari the blue bar shows up to say it’s loading but it never loads. My data usage is low I think because I don’t have many apps/ utilities on my phone (iPhone XR by the way) and have never been able to connect to the internet apart from a time I had unlimited data. What could be wrong?
10-04-2024 03:38 PM
@MaddiePaws : What does texting AL to 150 from your no. fully report verbatim (it is free)?
10-04-2024 03:39 PM
Hi @MaddiePaws
Have you tried resetting your network settings.
Do you receive a strong signal.
Thanks