Mobil Data

[Turco2222]

Hello everyone I would ask all of you how can I see my data usage with time and date, because I need for insurance company .. 

[XRaySpeX]

It's not possible via EE. Only your device will know under Mobile Data Usage.

[Turco2222]

I cannot check my mobile because had been stolen soo I need proof I was using in certain time unfortunately I was using only data that's I need data used time and day 🙃 thank you for helping too

[Nugget356 · Accepted solution]

If you call 150 they can send you out a Proof of usage email for you. hopefully that might be of use to your insurance. It will have a time stamp and date of the last time it was used but not data specific. @Turco2222 

[Turco2222]

Look its Turkish company they do I hope EE can do it like that

[Mod edit: Image rejected due to it containing personal information.]

[XRaySpeX]

They don't!

[Leanne_T]

Morning @Turco2222

Please give us a call and our Mobile Care team can look into when we have the phone last used and send you any details you need. 

Leanne 🙂

[Turco2222]

Hi lean could u give me phone number please.. but my daughter tried to call they said we don't keep it but should be if I don't show the proof I am going to loose my iphone 13 pro brand new its just 6 days I

Used  its very wierd not have date details,  as in Turkey one of Turkish company they do like that I am sending screen shot 2u

Rejected Image. Sent user a friendly PM: as it contained identifiable information

[Leanne_T]

Hi @Turco2222

You can call us on +44 7953 966 250. 

Leanne. 

[Turco2222]

thanks Leanne are u sure they can help you??