Meaning of chargeable activity (hibernation)

[Ali_Kml80]

Hey guys,

I have a question regarding the exact meaning of  chargeable activity. 

In https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/pay-as-you-go-credit-run-out-when-i-havent-mad... blog bost, written that What is a chargeable activity?

voice and data usage – this includes making calls, sending text messages and photo messages, retrieving a voicemail, and using data

Does it include even receiving a text message. I mean if we receive a text message, is it enough to prevent account from going into hibernation status or we have to Just send a message?!

Thanks for your attention 

[XRaySpeX · Accepted solution]

Receiving a text or a call is free, so it doesn't count towards delaying hibernation. 

You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

[bristolian]

I understand that mobile data on PAYG only works with a pack or add-on, thus cannot class as chargeable. Receiving a text is free globally, and sending a text only counts if it's not coming out of an allowance.

[Ali_Kml80]

Thank you

[Ali_Kml80]

Thank you 

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.