Missing credit

SE62
Visitor

‎25-04-2024 09:35 AM

I out £20 credit on my account, and without anything seeming to happen or my agreeing to buy anything, it has gone down to £19.60.

 

Why would that be?

0 Helpful
2 REPLIES 2
Christopher_G
EE Community Support Team

‎25-04-2024 01:02 PM

Hi @SE62 

Welcome to the community.

Do you have an active pack? What does it say when you text AL to 150?

Chris

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎25-04-2024 01:22 PM

@SE62 : You have probably sent an MMS (Picture Msg), not included in your pack.

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