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I was denied a plan and my account was debited! I want a refund before 7 to 10 d

Luamjuliano
Investigator
Investigator
 
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Luamjuliano  They have a process that has to be followed before you get a refund.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
I need my money since they discounted it twice I want my refund today!!!

If I go to the physical store, can I get my money today?

@Luamjuliano  No you will not be refunded if you go to a store a store has nothing to do with this refund.  

There is a process that has to be followed.    You’ll be refunded in 7-10 days and there is nothing you can do to speed up that process.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.