Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I have topped up my pay as you go sim

Dabz18
Visitor

‎17-06-2022 11:24 PM

I have topped up my pay as you go sim ready for when my pack runs out in a couple of days but I’m wanting to cancel this sim now is there any way I can get the money back 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎17-06-2022 11:45 PM

PAYG credit is not refundable.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Leanne_T
EE Community Support Team

‎18-06-2022 07:58 AM

Hi @Dabz18

 

Thanks for coming to the community. 

 

If you would like to discuss your options, please give us a call on 0800 079 8586 from any phone, or 150 from any EE phone and the team will see what they can do to help 🙂

 

Leanne.

0 Helpful