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I have registered with my EE but can't see my mifi device. I just want to check

RockyB
Visitor
 
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

MyEE doesn't work for registering PAYG MBB devices or at least those with data SIMs. It stops at telling you to connect your device & login to it, but when you've done as instructed it doesn't have anywhere for you to say you've done it.

You may continue using your device but you just can't register it to MyEE.

  1. Use Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no.
  2. Go to http://add-on.ee.co.uk/status from the device will tell you your usage.
  3. Go to http://add-on.ee.co.uk/purchase from the device to buy add-ons.

These should still work.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Anoif100
Investigator
Investigator

I have the same issue trying to add a PAYG MIFI to My EE which I have set up specifically for this device.  When I click on the links in 2. and 3. in the above post, it says Forbidden Resource and I don't have access.  Please advise how I can find out how much data I have and how I can top up.  Thank you

James_B
EE Community Manager
EE Community Manager

Hi @Anoif100,

Welcome to the EE Community. 🙂

Please can you try a different web browser and let me know if you see the same issue?

Thanks

James