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I have a £10 talk pack for which I pay monthly. Does this mean free roaming?

PeterAlicante
Investigator
Investigator

‎12-07-2023 05:22 PM

The EE website is confusing. It says long term monthly users still get free roaming. I am a long term customer with a £10  talk pack for which I pay monthly but when I look at my account details it says I am a Pay As You Go  customer?  I am totally confused! 

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1 REPLY 1
Leanne_T
EE Community Support Team

‎12-07-2023 05:46 PM

Hi @PeterAlicante 

Thanks for coming to the community. 

If you have a Pay As You Go phone, you’ll now be charged to use your minutes, texts and data allowances in our EE Europe zone.

Please see our Pay As You Go charges for roaming in the EU Help page, for more information 🙂

Leanne. 

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