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I have 20£ and no data

Jopia
Visitor

‎23-03-2024 03:56 PM

Please help. I just paid for another top up and still

No data.

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎23-03-2024 03:58 PM - edited ‎23-03-2024 03:59 PM

@Jopia  You cannot use credit for data you need to purchase an add on for data or a pack which comes with call time text allowance and data,   if you have purchased one of these have you tried just restarting the device? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎24-03-2024 12:06 AM

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP