I bought two EE pay as you go sim card to use in one phone

MinKyum · ‎24-09-2022

I bought two EE pay as you go sim card to use in one phone. I thought that after 1month, I can change the sim card and use it 1month.

Today my pack ended and I changed my sim card to a new one I bought 1month ago and it's not working. My ee profile only shows the sim card before.

Can someone help me... It's a bit urgent.

Chris_B · ‎24-09-2022

@MinKyum your account only has 1 sim on it the new sim has its own account that you need to set up. Did you activate both sims when you got them ? Why don’t you just top up the first sim ?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎24-09-2022

@MinKyum : What does texting AL to 150 from the SIM that doesn't work fully report verbatim (it is free)?

Why bother buying 2 SIMs & swapping between them? Each SIM will renew its own pack after the previous pack expires at the same price top-up.

Your MyEE will only include the 2nd no. after you add it yourself.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

MinKyum · ‎24-09-2022

I only activated one when I bought it

I didn't knew I can top up my sim...

Thanks for the reply. I should try top up of there is no way left... Since I bought two already

MinKyum · ‎24-09-2022

Thanks I'll text 150 about it.

I was stupid back then... oh yeah two month? then I'll need two sim card, 1month each! Thought it was a simple math