18-01-2023 08:22 PM
I bought a package I can't make calls or receive
18-01-2023 09:34 PM
What does texting AL to 150 from it fully report verbatim (it is free)?
18-01-2023 10:19 PM
I have bought a package, but I cannot make calls and receive. For a while I did not recharge my cell number. In my EE profile it says active account. please help. my cell phone number is not by contract.
19-01-2023 12:04 AM
@Vane11 : When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.
You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.