How can I start my pack earlier

Soyyo · ‎24-02-2024

I have been trying to start a new pack because I'll be running out of data soon. But for some reason when I text to 150, 'NOW', I don't get any response.

What could I do?

XRaySpeX · ‎24-02-2024

@Soyyo : Have you bought the new pack? NOW only works when you have a pack pending.

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Soyyo · ‎24-02-2024

Yes, I already bought the pack. And I recieved a message from 150 about it. But when I respond to them nothing happen.

Katie_B · ‎25-02-2024

Hi @Soyyo.

What pack are you trying to activate?

Katie

Soyyo · ‎25-02-2024

Hello, I was trying to activate the £20 pack of 50GB.

XRaySpeX · ‎25-02-2024

I'm still waiting for an answer.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Soyyo · ‎25-02-2024

I apologize for not answering before. I tried text 'AL' to 150 but nothing happen. No reply or anything.

XRaySpeX · ‎25-02-2024

It's peculiar & notable that you get no response from texts to 150. Can you get replies to texts sent elsewhere? What happens when you text yourself?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Soyyo · ‎25-02-2024

I just sent messages to other contacts and I have recieved a reply for all of them. I'm not sure why I get the messages from 150, but no replies.