Hello i topped up 10 pounds on my ee sim but i didnt get any data

[Leanne_T]

Hi @Olawumi 

Thanks for coming here. 

Can you text BALANCE to 150 and let me know the full reply? 

Can you make calls and send texts? 

Thanks.

Leanne 🙂

[GeorgeNP]

hi I'm george new to ee ive topup today my calls are still barred and i have allowance but when i go in the app it says i have 10 pound and when i pressthe confirm to pay with credit for a 10 pound plan it says can t pay so im confused can you please help.me 

[GeorgeNP]

and i can t text or use data

[XRaySpeX]

@GeorgeNP : Are you in UK?

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@GeorgeNP wrote:

when i go in the app it says i have 10 pound

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How can you possibly use the app when can't use data?