Have subscription pack but can't do any calls because i don't have enough credit

they4sieq · ‎07-12-2023

I have a PAYG sim card and 10£ Subscription Pack but I can't do any calls because I don't have enough credit to make this call right now and I must top-up first but I have 10£ Subscription Pack. Can anyone help with that?

Chris_B · ‎07-12-2023

@they4sieq is the number you’re calling a chargeable number ? Not all numbers are covered by your call allowance.

XRaySpeX · ‎07-12-2023

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

they4sieq · ‎07-12-2023

It's texting back with report of current balance

XRaySpeX · ‎07-12-2023

Yes & what does it say in full?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

they4sieq · ‎07-12-2023

Your current balance as of today is £0.00. You have 500 minutes, unlimited texts and 20GB remaining until 24/12/2023 for your £10 Pack. Your remaining data includes of rolled over data. ...

Katie_B · ‎08-12-2023

Thanks for confirming @they4sieq.

Are you abroad at the moment?

Katie