Got a free sim from ee but I’ve received a message saying I’ve bought a £10 pack
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21-12-2023 04:13 PM
I I got a free sim from ee but when I put it into my phone I got a message saying I’ve bout a 10£ pack?
”Welcome to EE. Thanks for buying a £10 pack, it'll come out of your credit as soon as you use your phone. It gives you 500 minutes, unlimited texts, and 8GB of data. Visit ee.co.uk/payg for information on managing your account, or ee.co.uk/paygservice for the main elements of your service. Thanks.”
i don’t know how I’m being charged, when I have no linked bank accounts. I haven’t even been able to link my number to my ee account. I don’t know what’s happened or what I should do
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21-12-2023 05:18 PM
@Mm-mm : You've got that PAYG SIM for free. It comes primed with a £10 pack but you can't use it until you top it up by at least £10 in order to buy that pack.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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21-12-2023 05:28 PM
Hmm but I can still use the mobile data and stuff on it. Ur I haven’t topped it up with 10£ yet? I haven’t even connected an account or bank account
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21-12-2023 05:32 PM
How much data have you used? You get a small initial data allowance to kick off with.
You don't need to register an EE a/c or a bank card to use PAYG.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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21-12-2023 05:40 PM
I’m not sure. I’ve only just put the sim in. I just don’t want to be charged or sent an invoice lol
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21-12-2023 05:45 PM - edited 21-12-2023 05:49 PM
You're never be charged or sent an invoice on PAYG LOL. It's entirely in your hands when you top it up with your money.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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21-12-2023 05:46 PM
LMAO. okayy Perfect, thanks so muchhh
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21-12-2023 05:50 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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