@ZS6 You need to at least make one changeable call/text in the 3 months to keep the sim active. Any longer than this then the sim can go in to hibernation then you’ll need to call customer services to get it out of hibernation. You have 2 choices keep topping up each month or you could change it to a standard PAYG where your credit pays for calls and text. You just text STOP PACK to 150 do to this. You’ll then only top up when needed. You can then go back to packs when your back in the UK.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
