EU roaming data add ons

[Pagw]

Hello, I'm traveling to Europe. This page says that there is an add on for 500MB data that can be bought for £3: https://ee.co.uk/help/mobile/roaming/pay-as-you-go-charges-for-roaming-in-the-eu . However, I don't see this as being available for me to buy anywhere. Are there particular steps to find it? The page says this is necessary for people without a subscription pack, and I have a recurring PAYG package. I'm not sure if that counts as a subscription pack, but if so, is this add on not available in that case?

[Pagw]

Can you connect to http://add-on.ee.co.uk/purchase over a foreign mobile network and not be charged for data use?

I also noticed I was sent a different link in the text messages from EE (https://add-on.ee.co.uk/text) and this doesn't work any way that I try it.

[XRaySpeX]

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@Pagw wrote:

I've had to pay £10 for the option to use my UK allowances for the next 7 days instead as I couldn't buy a pack when I needed to.

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Your UK allowances are your pack. If you don't have a pack you don't have any UK allowances.

That link works anywhere, home or away. You need to be not connected to WiFi on a phone so that you are connected to the mobile network to get onto the EE network which is off-net. Thus you are not charged for any data used getting to it; only for the data you buy from it. That link won't over HTTPS: as I warned earlier.

[Peter_W]

Hi again @Pagw, I'm glad to hear that this is working for you now!

When you're abroad, this page is whitelisted so when you try to connect without an add-on active, it should automatically redirect to this so you can pick an eligible add-on. 

Roaming on your pay as you go number is activated as standard, provided you make a call within the UK before travelling, and the add-on purely gives you an allowance so you can get online. 
Peter

[Pagw]

OK, thanks for explaining that. (Yes I meant add on rather than pack above, sorry).

It would be good if this were on the EE web pages and the text they sent out had the correct link!

[Sharonhelen2307]

Please can I add data for for 5 days in Europe 

[Michael_D]

Hi @Sharonhelen2307

Welcome to the community.

Whereabouts are you heading off to?

Do you have a pay monthly contract or pay as you go SIM card with us?

Michael