I'm trying to purchase a new subscription pack for my phone and my bank requires an authenticator. I've tried to purchase it on my phone and web browser multiple times. Each time I try on my laptop, it says the content is blocked and to contact the site owner. I've tried clearing cookies and cache and it hasn't fixed the problem.
I'm having the same problem, cleared all cookies tried various different Web browsers and yes I do have money in my account and I've tried 2 various bank accounts. And this is still not working to top up my subscription plan.
Also having the same problem, using multiple cards, browsers / app, and devices, all of which have worked successfully in the previous 4 years of top ups. This is clearly a widespread problem with EE, not user error.
No, as I said in my original post, tried on multiple devices, browsers etc. On EE and WiFi. Nothing has changed at my end but I now can't top up online.
