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Do Free Boosts expire?

IsabelleM
Visitor

‎23-06-2022 11:51 PM

Hi!

Over the last years I have accumulated 8GB data as free boosts with pay as you go. Since three weeks ago my EE page continuously states: "Extra data expires today" and I received a message that I have used all of my data. So does that mean that free boosts expire after a certain time? If so, why does the allowance bar still show that I have 8GB left this month? It's really confusing, any help is much appreciated! Thank you!

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XRaySpeX
EE Community Star
EE Community Star

‎24-06-2022 02:39 AM

No, free boosts last forever as long as you have a pack. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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