Data to be added

[Helen2727]

Hi my app shows that a total 1600mb is pending! No ticks at side. All Text & minutes have ticks & say has been added. Have phoned EE who say it shows that data has been added. I have screenshots of data pending. No solution?? 😔 

[Katie_B]

Hi @Helen2727. 

Welcome to the EE Community, it's great to have you here. 

Please could you confirm if you currently have any active data?

Is the pending 1600mb a Free Boost?

Katie