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Data boosts

rym64
Contributor
Contributor

‎24-02-2024 08:36 PM

I have a query regarding the boosts. Am I right in saying after the 3rd month you get a boost of data, is this data added to each renewed pack, so in month 4 and 5  I will get a boost to the pack data allowance . Then month 6 earns another boost so then each month, 6,7 and 8 you get 2 x boosts of data. Then this repeats at month 9 for 3 x boosts of data, upto a maximum of 6. So each and every month as my pack renews my data is boosted too upto a maximum of 6 boosts? If this isn’t how it works can someone explain what does happen. Thank you.

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14 REPLIES 14
Chris_B
Grand Master
Grand Master

‎24-02-2024 09:55 PM

@rym64  That’s exactly how it works.   

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XRaySpeX
Grand Master
Grand Master

‎24-02-2024 10:00 PM

@rym64 : That's a legacy scheme. Now with current PAYG SIMs you earn free Boosts every 2 packs but only up to 6 of 'em. See EE Free Boosts 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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rym64
Contributor
Contributor
In response to Chris_B

‎24-02-2024 10:01 PM

I thought it was but I’ve been trying to get EE to confirm this since November. I haven’t had any boosts added yet my pack renews automatically by debit card payment. 
Everytime I query it I get told we’ll sort it, but I’m yet to get a single boost added. They apologise and give me a one off data add on but all I want is the boosts I’m entitled to. I will keep contacting them until I get what I should.

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rym64
Contributor
Contributor
In response to XRaySpeX

‎24-02-2024 10:07 PM

So can you clarify, after 2 months I get a data boost. Does this boost get added to all subsequent packs? Then after month 4 I get another boost, so 2 x boosts on month 5. Then month 6  a qualify for another boost, so 3x boosts are added to my pack until each month I get 6 boosts of data. These 6 boosts will continue being added each month thereafter.

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XRaySpeX
Grand Master
Grand Master
In response to rym64

‎24-02-2024 10:10 PM

Correct if you have a modern SIM. When did you buy it?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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XRaySpeX
Grand Master
Grand Master
In response to rym64

‎24-02-2024 10:15 PM

In your online EE a/c if you go to Home > Manage your plan at top R under Free Boosts does it show 2 or 3 blank circles? That's the no. of packs needed to get a free Boost.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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rym64
Contributor
Contributor
In response to XRaySpeX

‎24-02-2024 10:23 PM

I started the pack in June 2023 but didn’t receive any boosts after 4 months so queried it and each month since I’ve been querying why and keep getting different answers, apologies and “it’ll be fixed “ but it hasn’t been yet….

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XRaySpeX
Grand Master
Grand Master
In response to rym64

‎24-02-2024 10:27 PM - edited ‎24-02-2024 10:28 PM

If "starting the pack" means buying the SIM you should be on the current 1 Boost per 2 packs.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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rym64
Contributor
Contributor
In response to XRaySpeX

‎24-02-2024 10:30 PM

So 1 boost every other month and the month in between no boost just the standard pack data allowance?

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