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Data and texts

DJVincent
Explorer

‎15-04-2026 04:31 PM

I’m on pay as you go and have been for years. Every 3 months I would have a data boost to the point that I’d built up 15-20gb but now when I reset each month I only seem to get 7gb. Also I’m supposed to have unlimited texts but unless I have data I can’t send or receive texts. Any help with this would be greatly appreciated.

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎15-04-2026 04:35 PM - edited ‎15-04-2026 04:38 PM

@DJVincent : What does texting AL to 150 from your no. fully report verbatim (it is free)? Same with BOOST.

Which PAYG pack do you have?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
DJVincent
Explorer
In response to XRaySpeX

‎15-04-2026 04:56 PM

I’m on £10 everything pack and have been for years. I don’t understand why I’m all of sudden running out of data when I’ve been adding data boosts for years.

0 Helpful