08-06-2025 09:28 AM
EE should pay a contribution to the NHS for causing stress. Running out of data on a pack: Its not clear how to get to the add-on pages on the website. When you finally figure it out, then there is ONE add on option on the website - £20 option. So then you decide ok I'll just get a new pack. But after getting a new pack, you have to cancel the old one so the new one starts. Its intentionally labyrinthine and steers you to pay over the odds for new data. I've been on this website for 30 mins and all I wanted was a small data boost between packs. Shocking service. Leaving these clowns.
Solved! See the answer below or view the solution in context.
08-06-2025 09:42 AM
Hi @edxerox
Please read here:
https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/pay-as-you-go-add-ons-explained
Thanks
08-06-2025 09:42 AM
Hi @edxerox
Please read here:
https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/pay-as-you-go-add-ons-explained
Thanks