Community Activity
Two accounts but only one showing
My wife had EE broadband for several years but is unsure if she had an EE online account. Regardless, she could not log into it when she tried, even using "forgot password". Yesterday, she placed an order for new EE broadband and successfully created...
Transferred to EE from BT and unable to link my broadband to mobile
Ex BT broadband customer who moved to EE 2 months ago. Since moving I have been unable to link EE broadband to mobile. I cannot view bills, manage account or use wifi features. I’ve spoken to 9 different advisors who have logged tickets, filled out f...
Perks code
Looking for some help......I have logged in and received perks code but whenever I try to use it it says it isn't valid. I have tried it against a number of phones and plans but it still says the same. I called EE but they weren't able to help. Is th...
Resolved! Extended time to pay bill
Resolved! Load More link
Can not get the Load More link on the front Forum page to work. Is any one else having this problem?Using an iMac running Sonoma with Safari and Chrome browsers.
Transition to 5G
Hi, I recently understood that my current SIM card does not have to 5G. I mean wherever I go in London I can't reach a 5G connectivity. How can I change safely my card with EE to have it ?
credt
I have £6.60 credit, Can I move it to my Data Plan pack
Phone is been stolen
Hi yesterday I went in to get my phone shut down as it’s been stollen , I just wanna double check it’s been shut off
EE Store Contact
Hi, Does anyone have a phone number for orders made on ee store website - struggling to get anywhere - need to amend the address before tomorrow as DPD have already tried to deliver once. asked for call back and sent email already.
Roaming in USA
Hi, I travel to USA in the next few months, And very confused about the roaming package.I told previously that I need to purchase of roaming pass which would cost me £25. I’m in America for 10 days,.But now I cannot find this roaming pass and it ju...