16-02-2024 04:43 PM
It says that I need to link a phone to my account but when I do it then says that phone is linked to a different account. But the account that they’re talking about is the very one that I’m logged into. Which I am trying to top up? I don’t know what to do. This doesn’t make sense
16-02-2024 05:24 PM
Hi @Frankiewren
Thanks for coming here.
Is this a new EE SIM card?
If so, have you have an EE account previously?
Leanne 🙂
16-02-2024 07:29 PM
Try using Fast Top-up online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.