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Can't call after topping up

Effremtizz
Visitor

Hello so like before 6 min I top ed up but I tried to call someone after I did it is not working 

 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Effremtizz  Try restarting the device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Peter_W
EE Community Support Team

Welcome to the Community, @Effremtizz 

The advice @Chris_B shared above is always a good first port of call.

If this doesn't make any distance, can you please try sending a text with AL to 150 and let us know what comes back?

Peter