Calls not working

Kvetoslava-M
Visitor

‎04-01-2024 05:16 PM

Hello I cannot receive any phone calls or call anybody. I have topped up my EE and have £14 in credit. Since I've topped up I have this problem 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎04-01-2024 06:13 PM

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Lindsey59
Visitor

‎02-03-2024 12:27 PM

My account is in credit, but when I try to make a call I get "the number you have dialed has not been assigned to a client".

This happens with all numbers.

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Lindsey59

‎02-03-2024 03:17 PM

Hi @Lindsey59,

Welcome to the EE Community. 🙂

Are you in the UK or roaming?

Can you receive calls?

James

0 Helpful