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Adding a device

Kirstie81
Investigator
Investigator

Hi, can someone please give me a step by step guide on how to add another mobile number to my online account.  I have twin daughters both on ee but only one on the app. I'm using the mobile app. Thank you 

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@Kirstie81  Are these other devices on PAYG or contract?  and are you on contract or PAYG ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
They are both pay as you go, im not with ee

Get Outlook for Android<>

@Kirstie81 : In your online MyEE: Menu > A/c Settings > Add an A/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
I dont have this option on the mobile app or am I just thick lol

Get Outlook for Android<>

Don't use the the app but your online MyEE, as I guided you.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP