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Added value but no service

eddysir
Visitor

‎09-07-2022 07:35 AM

I already added value 10 pound, but still no service, but saw my account have 10 pound , how to use this 10 pound value?

0 Helpful
2 REPLIES 2
Jon_K
Former EE Employee

‎09-07-2022 09:29 AM

Hi @eddysir.

 

Welcome to the community.

 

Do you have no signal on your phone?

 

What phone are you using?

 

Are you a new EE Customer?

 

Jon

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎09-07-2022 04:36 PM

What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP