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Added add on abroad but have no Internet outside of hotel. Why is that

Trish35
Investigator
Investigator

‎17-06-2023 12:52 PM

 
0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎17-06-2023 01:11 PM

Hi @Trish35 

Did you activate roaming before leaving the UK? 

If not you'll need to speak to EE CS on 150, live chat or via Skype on the Freephone number in my signature.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.