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Add-ons issue

SofiaMoose
Visitor

‎04-10-2022 04:54 PM

Hi,

I purchased an EE SIM card as a tourist in July, now I’m back to the UK. I topped up my credit but I can’t buy any of the add-ons using my credit. Any help ?

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎04-10-2022 05:10 PM

@SofiaMoose : July this year? It should still work. It's only 3 months. PAYG SIMs are only deactivated after 6 months of non-use. I presume you actually used it in July.

What does texting AL to 150 from it fully report verbatim (it is free)?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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