Add. Ons

Roar2 · ‎04-03-2024

Hi why can’t I get Add ons, is the site down

Northerner · ‎04-03-2024

PAYG or pay monthly contract.

Are you trying via the App, online account or online via a code.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Schockwave · ‎04-03-2024

Hello @Roar2 ,

Welcome to the community,

Are you on contract or pay as you go?

Where and how have you tried to get add-ons and which ones?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Roar2 · ‎04-03-2024

Hi pay as you go

been trying through the app

thanks

Roar2 · ‎04-03-2024

Hi

I’m on pay as you go

been trying in the app for a 10 pound add ons

thanks

XRaySpeX · ‎04-03-2024

@Roar2 : Try texting ADD ON to 150. If it's for data try ADD DATA to 150.

OR Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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