04-03-2024 12:29 PM
Hi why can’t I get Add ons, is the site down
04-03-2024 12:34 PM
Hi @Roar2
PAYG or pay monthly contract.
Are you trying via the App, online account or online via a code.
Thanks
04-03-2024 12:35 PM
Hello @Roar2 ,
Welcome to the community,
Are you on contract or pay as you go?
Where and how have you tried to get add-ons and which ones?
04-03-2024 12:48 PM
Hi pay as you go
been trying through the app
thanks
04-03-2024 12:51 PM
Hi
I’m on pay as you go
been trying in the app for a 10 pound add ons
thanks
04-03-2024 12:52 PM - edited 04-03-2024 01:00 PM
@Roar2 : Try texting ADD ON to 150. If it's for data try ADD DATA to 150.
OR Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available.