Add. Ons

Roar2 · ‎04-03-2024

Hi why can’t I get Add ons, is the site down

Northerner · ‎04-03-2024

PAYG or pay monthly contract.

Are you trying via the App, online account or online via a code.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Schockwave · ‎04-03-2024

Hello @Roar2 ,

Welcome to the community,

Are you on contract or pay as you go?

Where and how have you tried to get add-ons and which ones?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Roar2 · ‎04-03-2024

Hi pay as you go

been trying through the app

thanks

Roar2 · ‎04-03-2024

Hi

I’m on pay as you go

been trying in the app for a 10 pound add ons

thanks

XRaySpeX · ‎04-03-2024

@Roar2 : Try texting ADD ON to 150. If it's for data try ADD DATA to 150.

OR Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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